Customer Care

Returns & Damaged Orders

We want every order to arrive the way it left our hands. If something isn't right, please let us know.

Handmade-product expectations

Each piece is made by hand in small batches, so small variations in color, texture, finish and appearance are a natural part of handmade goods.

Incorrect orders

If you received the wrong product, size or fragrance, contact us and we will work with you to make it right.

Products damaged in transit

If an item arrives damaged, please keep the item and packaging and send us a photo of the damage along with your order details.

How to contact Sovereign

Email hello@sovereignbodyandmind.com with your name, order details and a short description. We answer every message personally.